
Twitter Drops Ball on Change Notices
by Webnme2 on Sep 2nd 2010 in Social Media
Today Twitter sent me a note to let me know in advance that there would be changes starting on August 31. Hmm. I just checked the calendar and it is September 2 already. So what is with this email delay??? Thanks for letting me know in advance of your changes. Not. How about next time, trying to send the notice before the change takes place? How hard is that?
The notice was in part designed to alert users to a change in authentication for application requiring the use of OAuth. And they thoughtfulkt told me that some applications might not work after August 31. Sure enough they broke my iPhone’s Twitterific application. It was an older version and so I updated to the latest version. When I first tried to login with the application, the login failed. Twitter’s notice neglected to mention that you no longer can be logged in to your web account and use a mobile application to login at the same time. Way to go. With that solved, I was able to access Twitterrific again.
The notice also related that in coming weeks Twitter will deploy a link wrapping service and that by the end of the year all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL. Notably, the notice did not include any discussion of privacy. If all link clicks are going to be logged and redirected via a Twitter service, what kind of privacy protections are there going to be??
The notice also does not include any provision for how to contest any URL blocking that may occur. They say that the links will be checked to see if the destination site is known to contain malware and then forward you to the destination URL. This is good in theory, but begs the question of what happens when a site is wrongly listed as containing malware? At the same time it gives Twitter the chance to block sites it simply doesn’t like. There ought to be a provision for challenging any blocks or an ability to opt-out.
































